Senior Cloud Applications Engineer
Job Description
Your Role:
Serve as Subject Matter Expert (SME) for distributed applications on hybrid cloud platforms, documenting best practices and providing guidance to peers.Champion continuous operational improvements informed by metrics analysis and customer feedback.Lead incident management, troubleshooting, response coordination, and conduct comprehensive post-incident reviews.Clearly communicate complex technical issues to development teams, document root causes, and collaborate internally to create robust solutions.Manage, deploy, and maintain enterprise applications and cloud-based systems using secure, scalable, and reliable frameworks.Proactively monitor, troubleshoot, and optimize the health, performance, and reliability of applications and platforms.Perform detailed log analysis and utilize stack traces to debug and resolve issues reported by partners and end-users.Develop comprehensive documentation covering operational procedures, system configurations, and environment setups.Continuously identify and implement automation opportunities to reduce manual tasks and operational overhead.Train junior engineers in different subjects of expertise.Participate in a 24x7 shifting rotation.
Qualification
Your Qualifications:
Bachelor’s Degree in Information Technology, Engineering, or a related technical discipline.Minimum 5 years of experience supporting critical, high-availability production systems with a strong focus on automation, reliability, and operational excellence.Strong verbal and written communication skills. Required Technical Skills:Minimum of 5 years’ experience in at least 1-2 tools per domain:Linux Administration and Troubleshooting: RHEL, CentOS, Ubuntu, or similar Unix-based operating systems.Distributed Applications: Microservices architectures and distributed application support.Logging & Monitoring: Splunk, Grafana, Prometheus.Incident Management: PagerDuty, ServiceNowVersion Control : Git, GitHub, Gitlab
About The IT Solutions Provider
IT Solutions Provider specializes in making data center and cloud operation teams thrive. Our global team of service architects, infrastructure admins and software engineers have built and operated some of the worlds largest, most scalable environments over the past two decades. Our philosophy is about making technology "werk" for our customers by tailoring solutions to their exact needs. We believe that products, services, tools and processes should serve the needs of people, NOT the other way around. From 24/7 monitoring to infrastructure design to application development, we've got you covered.
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