Scrum Master
Job Description
Facilitate Scrum ceremonies and maintain a prioritized backlog in ADO/GitHub. Apply T‑shirt sizing (S/M/L/XL); plan capacity against ~25 SU/sprint with a 20% buffer for support. Remove impediments, optimize flow, and enforce DoD for ETL/ELT items prior to external QA. Track and report sprint KPIs (Intake responsiveness, Cycle time, FPQ, MTTR, Timeliness). Coordinate US‑hours overlap and stakeholder reviews; manage spillover within service bounds. Partner with the BA and Tech Lead to balance scope vs. capacity and ensure predictable delivery.
Qualification
Data: SQL Server, SSIS, DBT, Python, Fivetran BI/Reporting: Tableau, SSRS DevOps/Workflow: Azure DevOps (ADO), GitHub (migration/hardening) Governance: Collibra (lineage/catalog), Apigee/OutSystems (where applicable)
About The Global Business Services
A dynamic offshore hub based in the Philippines, serving as a vital extension of its parent organization’s operations. As an internal support center, it delivers high-impact services across multiple departments, including technology, compliance, finance, and operations, supporting various lines of business.