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QA Practice Lead
Job Description
Owns the Enterprise Data Warehouse (EDW) QA practice at ABC. Accountable for the shift-left, test-driven operating model, the service level objectives the practice commits to, and the development of the QA Leads and engineers in the practice.Job DescriptionLead the EDW QA practice end to end, including the QA Leads embedded in each delivery team, the automation engineers, and the shared engineer pool Own and continuously improve the shift-left, test-driven operating model: QA engagement from backlog refinement, acceptance criteria and test design agreed before code is written, and stage-by-stage QA responsibilities integrated with the Enhancement Team delivery process Define, baseline and report the practice service level objectives, including first-pass quality rate, defect escape rate and automated regression coverage, and drive the improvement plan against them Own the data quality CI/CD gate standards (accuracy, latency, performance, security) applied on every environment promotion, and the framework used to enforce them Represent QA in the service governance cadence with US Enterprise Data stakeholders: steering committee, delivery reviews, escalations and maturity assessments Plan capacity across the four delivery teams, balance the shared engineer pool against demand, and manage sprint level QA commitments Set the test strategy, standards, templates and tooling for data validation, regression, source to target, performance and security testing across SQL Server, SSIS, dbt, Fivetran, Python ingestion and the Databricks Lakehouse Own the QA knowledge base, onboarding programme and skills matrix; run the certification and upskilling track including Databricks readiness Recruit, coach, appraise and develop QA Leads and engineers; run performance and career conversations Champion responsible use of AI/LLM-powered tools (e.g., Claude, Copilot) for test design, synthetic data and query review, with validation standards for AI-assisted output before use in production test cycles Act as the escalation point for quality risks, release readiness disputes and post-production defects; lead root cause analysis and corrective action Communicate practice status, metrics and risks to ABC leadership and US stakeholders; present demos, timelines and insights
Qualification
About The Global Business Services
A dynamic offshore hub based in the Philippines, serving as a vital extension of its parent organization’s operations. As an internal support center, it delivers high-impact services across multiple departments, including technology, compliance, finance, and operations, supporting various lines of business.
QA Practice Lead
Salary
145,000-145,000/month
Position Level
Supervisor
Job Level
Experienced Hire
Job Type
Full Time
Hiring Until
12/29/2026