5th Floor, Paseo Center Building, 8757 Paseo de Roxas Avenue, Makati City, Metro Manila
Computer & IT
Reekoh’s Technical Writers are core to providing our users with the right information to help them understand the how and why of our platform.
Reporting to the Services Delivery Manager, you will:
- Work and assist in creating, editing and reviewing comprehensive technical product documents such as user guides, online help, in-app documents and technical specifications;
- Be responsible for the drafting of technical operational documents used by our Services Delivery team;
- Coordinate with Software Engineers to obtain an in-depth understanding of the platform, its features and updates;
- Analyze the information elicited to create accurate and reliable material that can be understood by technical and non-technical users;
- Help review and maintain technical documents to ensure its consistency and alignment with the latest version of the platform;
- Be a proactive member of the team, offering suggestions on new types of content and opportunities to promote the product and company through your writing skills.
Min. Relevant Experience
- Experience in producing technical documentation for software - mandatory
- Graduate or IT or Computer Science, or any computer related course.
- At least 3 years of work experience in the IT industry.
- Excellent verbal and written English communication skills.
- Proficient in Microsoft Office applications Basic knowledge of Markup language (i.e. HTML, Markdown, etc.)
- Willing to be trained, but can also work under minimal supervision.
Markup language (Basic)
English communication (Advanced)