Technical leads are expected to perform the following (for the resources assigned to them to mentor/lead, not more than 10 resources) on top of their project deliverables, with guidance/support from the technical manager:
Be fully responsible in monitoring and building of resource capabilities/skills/character.
Be the point person for any concerns (skills, character, attitude) raised against resources, first point of escalation.
Resolve issues raised against resources.
Propose/create new standards and processes that will be used across the company (not limited to tech).
Remind standards, processes and other comms.
Conduct at least 1-hour meetings with the resources (weekly for the 1st few months then adjust accordingly).
Discuss KPI and CSAT with resources.
Recommend resource standing based on performance.
In charge of staffing requests raised by technical manager (tech mgr is still the point of contact for resourcing needs).
Raise resourcing needs to technical manager.
Assign/review estimation requests.
Conduct PIP with resource (when necessary).
Min. Work Experience
Hands on experience with .NET Framework 3.5and above; C# and ASP.net
At least 8 years of experience developing solutions using Microsoft technologies
Debugging skills; able to debug complex technical issues involving multiple system components.
Strong knowledge of software implementation best practices.
Experience with client and server side, web service integrations using SOAP and REST
Bachelor's degree or equivalent, preferably in Computer Science/IT
Experience working in an IT consulting organization or environment
Good verbal and written English communication skills
Experience with different project methodologies (Agile, waterfall, et al.)
Experience in working in a global environment, delivering service to global clients
Must be willing to travel and be amenable to changes in work shift/location, as needed on a per project basis
Barhead is a boutique consulting firm specialising in cloud business solutions centered around client relationship management (CRM), field service, project service and employee management. We provide implementation services for what we believe is the most compelling cloud business application stack on the market today – Microsoft Cloud Stack.
Our highly trained team of technically diverse consultants and the strong business sense of our client-facing staff allows us to build innovative solutions that are relevant to today's businesses.
Barhead is a boutique consulting firm specialising in cloud business solutions centered around client relationship management (CRM), field service, project service and employee management. We provide implementation...
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