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• Must have experience with DATTO RMM and ConnectWise Connect
• IT support relating to technical issues involving Microsoft's core business applications as well as virtual environments built on Microsoft Hyper-V, VMware, and other virtualization tools
• Design, implementation, and support services for Microsoft-related technologies: Windows Server, Office 365, SQL, SharePoint, etc.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Utilize RMM (remote) to serve client environments and troubleshoot higher-level system alerts
• Remote access solution implementation and support: VPN, Terminal Services/RDS, and Citrix
• Troubleshoot Exchange and SQL issues as well as AD domain-related problems
• Administer hosted solution services including Office 365 and its related technologies such as email archiving, encryption, etc.
• Communication with clients and management as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
•Windows Desktops and Windows Servers
• DATTO RMM and ConnectWise Connect
Night Differential, 13th Month Pay, HMO, Life Insurance, Service Incentive Leaves, Government Mandated, Permanent WFH
About The Outsourcing and Offshoring Consulting
Our custom staffing solutions are designed specifically for MSP’s, providing fully dedicated staff, 100% under your control, and that operate just like an extension of your business.
Outsourcing and Offshoring Consulting
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