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Key Details

Job Location

5th floor, Paseo Center, 8757 Paseo de Roxas Avenue, Makati City, Metro Manila

Job Category

Computer & IT

Position Level

Staff

Employment Type

Project-Based

Work Schedule

Day Shift

Job Description

  • Provides level 1 or level 2 support of an event management system.
  • Technical support activities may be over the phone or onsite depending on the customer(s)’ service level agreement.
  • Maintain technical support best practices, workflows and compliances within team, business partners and customers.
  • Promptly respond to problems and questions within the requirements of the customer’s service level agreement.
  • Demonstrate excellent customer service skills through all levels of support; incident/problem management, change, escalation and recovery management.
  • Might be tasked with on-call 12x7 emergency technical support.

Qualification

Educational Attainment

College Degree

Min. Relevant Experience

0 year

  • Fresh graduate of any computer related courses such as BS in Information Technology, BS Computer Science, BS in Computer Engineering, etc.
  • Actual coding experience during thesis or internship.
  • Must be willing to travel within the Philippines.
  • Amenable with project based employment.

Skills Required
Programming (Basic)
Programming (Basic)
System Administration (Basic)

Information Technology

51-200 Employees

Mon - Fri, 06:30 AM - 06:00 PM

Office Number

(02) 9663667

Barhead is a boutique consulting firm specialising in cloud business solutions centered around client relationship management (CRM), field service, project service and employee management. We provide implementation services for what we believe is the most compelling cloud business application stack on the market today – Microsoft Cloud Stack.

Our highly trained team of technically diverse consultants and the strong business sense of our client-facing staff allows us to build innovative solutions that are relevant to today's businesses.