We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.     We are recruiting a Database Administrator who will be part of our Database Services Team.  This team is responsible for the administration, maintenance, monitoring, and reporting of all databases maintained by Cambridge University Press and Assessment.     Why should you join Cambridge?   Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.   We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.   When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.     What can we offer you?   The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognized, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that’s linear, or want to follow your own path, we’ll support you, and help give you the resources and training you’ll need to be bold and take ownership of what you do.   This role will provide you with meaningful challenges in managing multiple database technologies including Oracle, SQL Server, SAP Hana, Azure, AWS RDS. So, you will have the opportunity to gain additional experience in other database technologies.   On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits, group life insurance, and robust wellbeing programs right on the first day of joining us.     What will you do in this role?   The main duties are to provide the full range of Database Administrator services in a complex database environment and deliver excellent support for SQL Server. Knowledge in Oracle, PostgreSQL and MySQL databases both on premise and in AWS EC2 or RDS instances is desirable.  

Database Administration such as Installation, Patching, Refresh, Backup and Recovery, Upgrade, Capacity Planning, Monitoring and Performance/SQL Tuning, Database User & Security Management

Incident, Service Request, Problem and Change Management

Engage/Lead on multi team efforts related to deployments, projects, and other application support

Provide input into the improvement of services and processes and the mitigation of risks

Adoption of other database technology skills within the local team; Adhere to IT Service Management (ITSM) and Service Level Agreement (SLA) standards

What makes you the ideal candidate for this position?   We are looking for someone experienced on Database Administration and have an excellent working knowledge with a proven track record in incident and service request management, solving complex issues and will be able to advocate and enforce best practices, leading to Continuous Improvement of services and processes relating to database operations.   Experience in one or more of the following areas is desirable:  

Experienced in administrating SQL Server Versions 2014, 2016, 2017, 2019

Strong database and SQL performance tuning skills; Adept in database backup and recovery and in capacity planning

Familiarity with Windows and Linux; Experience in working on cloud-based infrastructure; Working knowledge on automation tools – e.g. ActiveBatch

Experienced in administrating other database technologies like Oracle (Desirable)

AWS Experience of managing database in one or more of the follows: EC2, RDS SQL Server, PostgreSQL Aurora, RDS MySQL (Desirable)

  Strong analytical skills and critical thinking. Flexibility, adaptability, experience working in a multi-cultural environment. Strong Initiative, Pragmatic and Results Driven. Desire to self-learn and sharing, Desire to share. Excellent communication skills, ability to articulate in both technical and business terms.