Senior Delivery Manager (2227)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We are recruiting for a hands-on, energetic, enthusiastic, and experienced Senior Delivery Manager to join our teams in delivering a variety of deliverables across our product families. As expected in a dynamic software delivery team, deliverables will range from delivery on existing application suites to delivering new products and services.
Why should you join Cambridge?
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
What can we offer you?
In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures.
The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognised, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, we'll support you, and help give you the resources and training you'll need to be bold and take ownership of what you do.
On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.
What will you do in this role?
Working under the supervision of the Delivery Manager Chapter Lead in the UK, you will:
Empower the delivery teams to ensure effective delivery across the product families
Handle issue resolution that would otherwise hamper progress
Support the Product Manager's and Head of Centre of Excellence's ambitions and direction
Act as Scrum Master if required
Handle the delivery planning and management throughout the lifecycle
Actively participate in our communities and guilds, helping shape the culture and processes
Own the incident investigation and resolution, being involved in major incidents & problem record resolutions
Help foster an agile mindset and encourage a great team culture
Be proactive and willing to take up the challenges
What makes you the ideal candidate for this position?
You will be ideal for this part if you have around five (5) years of experience in a Delivery Manager / Project Manager / Scrum Master role, with the capability of balancing innovation and stability. You will make a strong candidate if you are willing to work UK hours of 09:00 – 17:00 BST and have the ability to convey technical information to a non-technical audience, reaching the desired understanding.
In addition, having the following experience, knowledge or expertise would give you an advantage:
Excellent knowledge and background of the full software development life cycle, with a working knowledge of each of the relevant stages.
Excellent relationship management, conflict resolution and stakeholder engagement skills up to Director level.
Proven experience in reporting, effective risk & issue management.
Track record of successful software delivery in an application development environment
Understanding the agile mindset and know when and how to apply in different situations
About The Cambridge University Press & Assessment | Manila
We help millions of people worldwide to open opportunities and unlock their potential.
We are a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. And that’s why every year we give millions of people the support they need to unlock their potential.
From teachers and learners to researchers and academics, we help to build confidence and enable success in more than 170 countries around the world. We give people the opportunity to show what they’ve learnt, we spread knowledge, spark enquiry, and aid understanding.
We can achieve this because we are a united, vibrant, and respectful global community of empowered people. A community that embraces change, and continuously focuses on meeting our customers’ needs. One that is flexible, by default. One that gives everyone the support they need to be bold and take ownership. And by collaborating, and carefully listening to our customers and to each other, we’ll keep moving forward, keep innovating, and keep finding better ways of doing things.
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