Scrum Master
Job Description
Responsible for leading the team through the scrum process using Agile methodology. Ensure project scope and goals are clear for the team and remove impediments that hinder project progress.Deliver multiple Mid/Large projects as prioritized by the Scrum Product Owner, on time, cost and qualityBuild positive and productive working relationships with the project team, internal customers and partners. Effectively communicate at all levels of the organization and in both business and NTS functionsFacilitate Scrum events (Daily Scrum, Sprint Planning, Demos, Sprint Reviews and Retrospectives). Support product owner in managing BacklogDraw upon negotiation skills and conflict resolution strategies to work with multiple stakeholders, internal teams, and vendors to obtain buy-in and support of the appropriate solution, improve the efficiency of the team, and ensure project successDevelop detailed project plans, provide regular progress reporting and manage the change control processPerform complex analysis, feasibility and needs/impact assessments as requiredPrepare presentations and project status as required, successfully present to project team, and stakeholders across various levels of Senior ManagementSecure project funding through NTS IPC gating process, manage due diligence activities, and drive for approval from the working team, Director and Executive levelsCompile, analyze, prepare and distribute data and reports that assist our leaders in the management of the department, resource planning and project status performanceManage monthly project funding lifecycle - derive and input monthly cost estimates into appropriate systems for forecasting, budget results tracking, analysis and communicationUse best practice risk management, assess risks in an informed and considered manner to plan for the mitigation of these risks and communication of all project risksMotivate and share accountability for project success with the teamFollow all Corporate standards and best practices
Qualification
Minimum of 2-5 years experience with experience in managing project delivery involving multi-tiered systems integration as well as understanding the value of metrics and incremental delivery. A proven track record of successful project planning, execution and control
Knowledge of software development processes and procedures to support team needs
Strong leadership skills, self-starter, and fully autonomous
Good Coaching skills to assist the team to understand the Scrum framework and practices - Knowledge share about other methodologies other than Agile-Scrum, explain benefits, and use
Ability to work in a fluid team environment
Strong analytical/conceptual skills
Ability to gain management support and work effectively at all levels across the organization and across departments within our organization
Ability to act as the sponsor and customer advocate throughout the project lifecycle
Ability to handle ambiguity and rapid change
Strong negotiation skills and conflict resolution strategies to work with multiple stakeholders, internal teams, and vendors to obtain buy-in and support to ensure the success of projects.
Strong verbal, written, and interpersonal communications skills
Sound business acumen
First-level Scrum Master Certification (PSM/CSM)
Ability to have the dual mindset of Scrum Master and project manager
Knowledge of SAFe Framework
About The BPO and IT Shared Services Company
A subsidiary of Canada's leading telecommunications company that provides in-house call center and shared services support to their parent company and other subsidiaries. Operations in the Philippines started in August 2016 with locations in Taytay, Naga, and San Mateo.
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