We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.   We are recruiting for a Salesforce Developer who will be part of our Cambridge Publishing Solutions team.  The role supports the delivery pillar of the business and would be part of the team that configures the Salesforce platform.     Why should you join Cambridge? Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding. We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things. When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.   What can we offer you?   In this role, you will collaborate with colleagues across different areas of the business and branches.  It is an opportunity that will enable you to widen your horizon by learning from other cultures.   The role is pivotal to the success of our team in development, testing and delivery of high-quality applications using one or more appropriate technologies, to fulfil business requirements and ensure compliance with development best practice and architectural standards. On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.   What will you do in this role?   Working under the Team Lead, you will:

Participate in implementation of software development, including coding, configuration, maintenance, installation, testing, and debugging, as well as producing technical documentation

Work closely with key stakeholders to support business objectives using an Agile approach

Ability to diagnose intermediate technical issues involving software applications and interfaces

Create and maintain product backlogs and user stories, discover customer and company needs, systems and operations requirements, customer rollout requirements, and usability

What makes you the ideal candidate for this position?   You will be ideal for this part if you 2  years of demonstrated experience in a similar or related role.  You will make a strong candidate if you have demonstrable experience in all configuration functions such as developing objects, record types, page layouts, user security management, profiles, roles, permissions, workflow rules, approvals, assignment rules, queues, licenses, capacity, and storage management. Excellent interpersonal and communication skills.   In addition, experience, knowledge or expertise in the following would give you an advantage:  

At least 2 year of experience in Salesforce development and configuration

Salesforce Certification (Platform Developer I or similar) is an advantage

Proficient in the full Salesforce offering such as Sales Cloud and Marketing Cloud, additional experience in Service Cloud is a bonus

Knowledge of Flows, Lightning, Apex, Triggers and API's

Skills in Web Services (Rest/SOAP) and understand data and integration patterns for CRM

You will be ideal for this part if you 2  years of demonstrated experience in a similar or related role.  You will make a strong candidate if you have demonstrable experience in all configuration functions such as developing objects, record types, page layouts, user security management, profiles, roles, permissions, workflow rules, approvals, assignment rules, queues, licenses, capacity, and storage management. Excellent interpersonal and communication skills.   In addition, experience, knowledge or expertise in the following would give you an advantage:  

At least 2 year of experience in Salesforce development and configuration

Salesforce Certification (Platform Developer I or similar) is an advantage

Proficient in the full Salesforce offering such as Sales Cloud and Marketing Cloud, additional experience in Service Cloud is a bonus

Knowledge of Flows, Lightning, Apex, Triggers and API's

Skills in Web Services (Rest/SOAP) and understand data and integration patterns for CRM