RESPONSIBILITIES:

• Perform total account management to recruitment needs of the clients by serving as a point of contact for all client management matters

• Responsible for Stakeholder Management
• Ensure effective and efficient problem solving and assistance according to client needs and objectives
• Placement of jobs, close transactions of client’s vacated positions and increase business with prospective and existing clients to meet budgeted sales revenue target and growth of Zigzag’s business.
• Ensures client satisfaction by providing quality service and generating additional business.
• Assists in the creation of SRF Define hiring and sourcing approach for the position.
• Prepare and create recruitment related reports and presentations as requested by Client
• Serve as a source of advice, consultation, and support for Hiring Managers in the areas of operations and support staffing
• Sends daily updates to clients and participates in calibration meetings
• Maintains Client’s engagement by regular touch base either thru face to face, phone or email.
• Assist with challenging client requests or issue escalations as needed
• Provide feedback to Hiring Managers on the expectations of potential candidates
• Update and communicate all Recruitment metrics to relevant managers in a timely manner
• Proper Documentation of Processes (all correspondence)- Client Satisfaction (CSAT)
• Coordinate with all departments within the company to provide solutions to Clients requests.

 REQUIRED QUALIFICATIONS:

• Candidate must possess at least a Bachelor’s/College Degree preferably in Human Resource Management, Psychology or Equivalent
• At least 2 years of working experience in the related field is required for this position
• Candidate must have an in depth understanding and background in total account management
• Have excellent English Communication Skills, both written and oral.
• Must have good coordination skills.
• Can handle pressure and work stress
• Can thrive in a demanding and fast-paced work environment
• Can work with less supervision
• Have good analytical skills
• Preferably with Sales and/or Business Development work related background
• Knowledgeable in Google Docs and Gmail
• Willing to render overtime during holidays and rest days if needed
• Willing to start immediately
• Candidate must be willing to work in Ortigas, Pasig City at 7am to 4pm