Product Owner (Mid Shift)
You will play a key role by serving as the central link between the business, clients, product team, architecture team, development team and other related internal and external teams that are impacted by the product and/or projects you are managing. You will ensure that the product being delivered delivers maximum value to the business in the most cost-effective way. You will develop comprehensive project plans and manage teams in the delivery of multifaceted projects and other project management related responsibilities. This includes developing and managing project plans, project risk and issue logs, creating and managing project dashboards, organizing and conducting meetings and tracking action items from those meetings. You will be responsible for the successful execution and completion of several technical healthcare benefits related projects and initiatives.
Drive superior, consistent product leadership for concurrent software projects which includes the following: Build and demonstrate expert knowledge of the health and benefits business and applicationsDrive superior, consistent product leadership for concurrent software projects.Capture requirements following HBNA standard processes, templates and tools (e.g. User Stories in ADO).Work with management and clients to interpret and document project requirementsDocument business, functional and technical requirementsPrioritize non-business requirements including vulnerabilities and corporate mandates.Document high quality business, functional and technical requirements and specifications.Provide clarity on captured requirements, answers questions from the scrum team related to requirements both functional and technical.Develop a prioritized product roadmap and product release plan which establishes epic, features, stories, fixes, sprints, and milestones required to successfully deliver value to the business.Accountable for progress reports, communications and presentations.Proactively manage changes in scope, requirements and timeline.Set and continually manage expectations with team members and other project stakeholdersInstitute and execute data quality guidelines to ensure the highest quality of project material, deliverables, data analysis and reportingCommunicate effectively amongst the team and to stakeholders external to the teamCollaborate with the PMO Governance Lead to respond to RFPs and other queries from clients or internal consultants on application security, risk and other characteristics.Create, maintain and implement product delivery methodologies and processes.Contribute to the overall PMO success as needed.Use prototyping tools and solutions for fast and effective turnaround
Seasoned project/product manager with at least 5 years of experience, preferably in the healthcare industryStrong technical, project/product management, business analysis and organizational skillsExperience with data analysis, manipulation, and reporting using one or more of the following: SAS, SQL, MS Access, Power BI, MS Excel, and applied statistical methods to complete data analysisDemonstrated strong emphasis on high quality data, documentation, analytics and reportingDemonstrated experience interfacing between various business and technical teamsExperience with processes of strategic planning and management, process improvement, change/scope management, conflict resolution, resource planning and utilizationAble to work independently as well as cross-functionally in an organization to successfully implement projectsExcellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiencesProficient in the use of agile management software (e.g. Azure DevOps, Jira, Rally)Proficient in tools such as Microsoft Excel, Word, Outlook and Power Point. Ability to quickly learn various software applications.Demonstrated excellent interpersonal skills including verbal and written communication and the ability to work collaboratively in a team environmentDemonstrated ability to communicate technical concepts to non-technical audiences both in written and verbal formKnowledge of database design, application development, and integration methodologiesKnowledge of Agile (Scrum preferred) Software development processBachelor's Degree in Information Technology, Mathematics, or a related fieldCSPO, IIBA, or PMI-PBA certifications are a plus.
About The Financial Services
Financial Services provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.