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Platform Reliability Engineer

ZigZag Careers

Pasig City, Metro Manila

Posted over a month ago


Educational Attainment

College Graduate

Min. Work Experience

3 years

  • Minimum 3-5 years experience in a similar role
  • Experience and strong understanding of the full Software Development Life Cycle (SDLC) and Agile methodologies
  • Strong experience in development with Ruby on Rails, Javascript, Python,Go-lang shell (bash) scripting
  • Experience in using AWS – Amazon Web Services Cloud solutions
  • Previous exposure to and experience with Continuous Integration tools such as Jenkins and Buildkite
  • Ability to work in a highly methodical and process-driven manner
  • Ability to effectively communicate with internal and customer stakeholders across a diverse range of technical expertise and seniority
  • Highly developed written and verbal communication skills
  • Ability to work to high levels of accountability and ownership of tasks and workload
  • Demonstrated willingness to learn and adapt as Assembly continues to grow within the marketplace

Job Description

  • Design and build systems and deploy systems to improve reliability, performance and organizational efficiency.
  • Works towards a Fully automated deployment to production with ability to deploy multiple times a day
  • Work with Platform Reliability Engineering Manager to maintain compliance with all regulatory requirements and service level agreements in place across Assembly
  • Be responsible for enabling the deployment and runtime of internal and open source services at scale
  • Build and support product, process and delivery infrastructure
  • Provide technical support for continuous integration, infrastructure automation and tooling
  • Work directly with other developers to ensure that continuous integration, infrastructure as code and test driven development are proactively managed and implemented as part of best practice
  • Improve service reliability through root cause analysis, blameless postmortems and using code to prevent or respond to problem recurrence
  • Apply and champion best practice concepts & knowledge of the latest trends in the DevOps practise
  • Engage with other delivery teams to potentially help to implement DevOps practices
  • Provide 24/7 on call support on a rostered basis
  • Provide escalated 2nd level technical support for complex technical issues which may include leading incident management
  • cases and providing management status updates.
  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
  • Participate in technical root cause analysis for Production Incidents

Job Details

Job Category

Computer & IT

Position Level


Employment Type


Work Schedule

Day Shift

About ZigZag Careers

ZigZag started over 7 years ago as a back-office support in Manila for our Advertising Agency in Brisbane. We started with web developers, graphic designers, data miners and customer care support. ZigZag has created a fully serviced office for businesses who are ready to grow offshore. There isn’t just one fit for all businesses, so we offer A-Z of offshoring to best suit your business. We have 40+ Offshoring clients with over 320 staff supporting businesses in Australia, New Zealand, USA, UK, Singapore, China, Hawaii and Japan. We are focused on providing value to our clients by offering quality staff who are English proficient professionals with specialised skills.