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IT Developer 2 - .Net and PHP

Transcom Worldwide Philippines, Inc.

Mandaluyong City, Metro Manila

Posted over a month ago

Qualifications

Educational Attainment

College Graduate

Min. Work Experience

3 years

  • BS Computer Science/ Mathematics degree and/or equivalent experience required
  • Minimum of 3+ years experience in any scripting language, T-SQL, stored procedures and
    C++
  • Good working experience of contact center technologies such as Altitude and other dialers
  • He/She must have knowledge with MS SQL 2005, 2008. SSIS
  • Web Application Development experience with ASP, .NET framework is a plus
  • Knowledge in t-sql, Visual Basic, MS SQL Server, ASP.NET, MYSQL
  • Eager to learn how a CRM outsourcing company works and how performance is measured.
  • Good business communication skills
  • Willing to go on-call, extended hours and holidays if necessary.
  • Self-starter and eager to learn

Skills Required

Computer Skills (Expert)
Business Communication Skills (Basic)
Critical thinking (Intermediate)
Job Description

  • Will serve as the primary escalation point and Subject Matter Experts of contact center
    application (Chat, Inbound, Outbound, Email, Outbound, Reporting, or IVR) and ensures
    that issues escalated are resolved in due time
  • Good interpersonal, analytical and solution formulation skill
  • Understand the whole SDLC process in application development
  • Develop applications that meet client requirements, objectives and Service Level
    Agreements.
  • Ensure that all unit tests and peer reviews have been completed to ensure high quality of
    deliverables
  • Document/Updates to Work Instructions and System Documentation as needed
    Investigate and correct production issues encountered during and after implementation.
  • Self-motivated, teamwork and hardworking. Able to work in fast-paced environment with
    deadlines
  • Executes implementation of assigned projects within the assigned and approved timeframe.
  • Communicate ideas clearly to management and other members of the team.

Job Details

Job Location

Mandaluyong City, Metro Manila

Employment Type

Full-Time

Job Category

Computer & IT

Work Schedule

Flexible

Position Level

Staff

Job Perks

HMO Coverage Day 1

Shuttle Service

Free meals for employees with perfect attendance

Transcom Worldwide Philippines, Inc.
Company Size
10,001+ Employees
Industry
BPO

PCSI is a reputable consultancy firm providing quality IT manpower requirements and other related services to various institutions from different industries. Our philosophy at PCSI is providing overall...

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