jobapplication notif

IT and Microsoft Service Engineer

ZigZag Careers

Pasig City, Metro Manila

Posted over a month ago


Educational Attainment

College Graduate

Min. Work Experience

1 year

  • 1+ Years of experience
  • Microsoft Windows 7, 8, 8.1, 10
  • Microsoft Windows Server 2008/2012
  • Microsoft Office 2010, 2013, 2016
  • Microsoft Office 365
  • Cisco Switches
  • Cisco CLI
  • Standard Computer troubleshooting software/tools
  • Hardware troubleshooting experience.
  • Strong customer service orientation.
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Job Description

Zigzag Media  is looking for a superstar IT and Microsoft Service Engineer to join our team!
The main responsibility of a Windows Support Engineer is to setup and repair computer hardware, commissioning workstations and installing software, manage the Active Directory, removal of virus and malware infections from computer systems and logically follow a troubleshooting process and finding resolution using online resources.

  • Communicating with customers and colleagues by slack, email and our internal ticketing system.
  • Computer Hardware Setups and Repairs
  • Commissioning workstations and installing software.
  • Manage the Active Directory
  • Manage Biometrics Systems for Security and Timekeeping
  • Preventative server maintenance as per our standard checks (checking and clearing event logs, errors etc)
  • Accessing user’s systems via to resolve level 1 support requests.
  • Removal of virus and malware infections from computer systems.
  • Logically following a troubleshooting process and finding resolution using online resources.
  • Follow best practices and escalation policy in handling all support requests
  • Other ad hoc tasks as requested
  • Good Customer Communication Skills
  • Knows how to prioritize tasks
  • Multitasking skills
  • Amenable to work on a flexible schedule
  • Prepare monthly reports and other reports as requested

Job Details

Job Location

Pasig City, Metro Manila

Employment Type


Job Category

Computer & IT

Work Schedule

Day Shift

Position Level


Gross Monthly Salary

Php 20,000 - Php 25,000

ZigZag Careers
Company Size
501-1000 Employees

BELL-KENZ PHARMA Company was established in July 2006 with office at Bell-Kenz Tower #127 Malakas St., Brgy. Central Diliman, Quezon City.  The company was formed to provide reasonably priced high...

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