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HR Service Delivery (Payroll)

Professional Services Company

Multiple Locations

Hiring until July 31

Refer & Earn

Up to PHP 8,000

Job Description

  •  In-depth understanding of Payroll processes supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.
  • Will be responsible to accurate Payroll processing across multiple GU and multiple Payroll cycles (Monthly and Fortnightly) 
  • Will be responsible for Pre Payroll, Payroll processing and Post payroll run, including taxation reporting 
  • Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 
  • Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 
  • Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 
  • Escalate issues and seek advice when faced with complex issues/problems. 
  • Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 
  • Creates a logical plan, realistic estimates and schedule for an activity or project segment.
  • Ensures progress, issues and agreements are properly documented and acted upon.


Educational Attainment

College Graduate

Min. Work Experience

5 years

Qualification Summary

  • With at least 5 years of Payroll experience
  • Knowledge with Payroll Systems and CRM/Workflow tools
  • Proficient in Microsoft applications (excel, word, PowerPoint)
  • Strong Email Writing Skills
  • Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change)
  • Strong Verbal Communication: Sentence Mastery, Vocabulary, Fluency, Pronunciation Strong Customer Service Skills

Skills Required


Analytical Skills

Customer Service Skills

Strong Verbal and Written Communication Skills


Life Insurance
Training opportunities

Job Details

Employment Type


Position Level

Assistant Manager / Manager

Work Schedule

Amenable to Any Shift

Job Category

Human Resources



About Professional Services Company

A multinational professional services company that provides technology, business, and management consulting services specializing in strategy, operations, technology, digital, and consultation. They service clients from all over the world and have offices located globally, with the Philippine branch comprising of about 50,000 employees.