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HR Administrator

Cambridge University Press - Manila

Makati City, Metro Manila

Hiring until April 18

Refer & Earn

Up to PHP 8,000

Job Description

Job Purpose

Working as an HR Administrator for Cambridge Assessment in this pivotal role, you'll have the opportunity to join a busy and collaborative team working on a variety of HR related tasks. Getting involved in everything from entering data onto the HR System which impacts payroll to change of line manager or absences and holidays, you'll ensure all administration and issuing of letters is done in a timely and customer focused fashion.

About the role:

  • You will oversee and transact all employee data changes and updates.
  • You will provide an excellent Customer Service to managers and employees, being the first point of reference for HR queries, escalating to level 2 when required ensuring a positive employee experience. You will ensure all escalated issues are handled in a timely manner and resolution is communicated to the appropriate party
  • You will assist in the research, escalation and resolution of Success Factors related operational issues.
  • You will provide professional and confidential HR administrative and transactional support throughout all stages of the employee life cycle with high accuracy of data input into the HR System and production of documentation; enabling effective downstream feeds, in particular payroll. Assist in employee recruitment and on/off boarding, leave management, HR compliance, and records management and retention.
  • Collaborate with colleagues within the immediate HR Service Centre Team and wider HR function to share knowledge and insights on trends, priorities and challenges; seek out opportunities for continuous improvement, ensuring a consistent approach to executing HR policies and processes
  • Participate in HR projects and tasks relevant to the role, to inform current HR practice and improve services to the business in the future



Educational Attainment

College Graduate

Min. Work Experience

1 year

Qualification Summary

About you:

  • You will have an excellent level of written and spoken English, with proven communication skills
  • Time Management – you will have the ability to organize, prioritize and be flexible to meet changing demands
  • Have proven ability and knowledge of working with Word, Excel, PowerPoint and Outlook
  • Have excellent attention to detail is essential
  • Want to learn new tasks and gain skills and knowledge
  • Experience of HR systems in particular Success Factors (Desirable)
  • Experience working with multiple processes and regulations
  • HR Administration experience or similar role (Desirable)

Job Details

Employment Type


Position Level


Work Schedule


Job Category

Human Resources



About Cambridge University Press - Manila

Cambridge University Press is part of the University of Cambridge. Our mission is to unlock people’s potential with the best learning and research solutions. Our vision is a world of learning and research inspired by Cambridge. A pioneer in our field with 485 years of printing tradition, we are committed to supporting innovation in learning and teaching. We publish without boundaries, ensuring our resources are accessible across the globe, in print, online and other digital formats. We take pride in supporting community programmes across the globe. Staff are encouraged to offer practical...