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German Speaking Revenue Operations Billing Analyst

RingCentral

Mandaluyong City, Metro Manila

Hiring until August 25

Job Description

The Revenue Operations Billing Analyst is responsible for ensuring inquiries from customers, sales and other departments are being actioned timely. The Analyst will be required to provide assistance in customer related transactions and disputes to accommodate billing solutions.

  • Manage and analyze daily billing cases being assigned to the queue per territories
  • Assist customers through email or call regarding their billing concerns
  • Prepare new account review templates for newly signed up invoice customers
  • Reconcile and review invoices being disputed
  • Calculate price variance for incorrect billing sent to customer
  • Assist with Ad Hoc projects

Qualifications

Educational Attainment

College Graduate

Min. Work Experience

4 years

  • Highly analytical
  • Work well under pressure and fast-phase environment
  • Proficient in speaking German Language
  • Willing to extend working hours if needed
  • With good communication and interpersonal skills
  • Proficient in Computer and MS Office

Skills Required

Billing

German Language

Job Details

Position Level

Professional

Employment Type

Full-Time

Work Schedule

Mid Shift

Job Category

Accounting & Finance

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About RingCentral

RingCentral provides cloud business phone systems designed for today's mobile, distributed business world. The RingCentral technology platform eliminates the need for expensive and complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communications for modern, flexible business environments.   The RingCentral environment is fast paced, high octane, success driven, team-oriented and committed to growing the business in a virtually untapped market. Do you have the ability...