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Customer Service & Technical Support Rep

Transcom Worldwide Philippines, Inc.

Bacolod City, Negros Occidental

Posted over a month ago

Qualifications

Educational Attainment

K-12 or High School Graduate

Min. Work Experience

0 year

  • Candidate must possess at least a High School Diploma, Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in any field
  • Open to K-12 graduates or diploma course, degree holder, or at least college level without BPO experience
  • High school graduates must have at least six(6) months of call center experience
  • Must be 18 years old and above
  • Proficient in the English language (spoken and written)
  • Applicants must be willing to work in Bacolod
  • Open to flexible working schedule
  • No work experience required

Skills Required

English Communication (Basic)
Customer Service (Advanced)
Computer (Advanced)
Job Description

Tayo na sa Transcom! Start a great career with us by applying as Customer Care Representative!

We want to make your Transcom experience extra special so take advantage of these great benefits once you work with us:

  • We've got you covered! HMO coverage from day one(1) of employment
  • Shuttle service to all employees - safe, comfortable and FREE! With a wide coverage of pick-up/drop-off points
  • Your meal is on us! We offer FREE MEALS to all employees with perfect attendance through our Transcom Rewards Card
  • No nanny? No worries! We have a child care facility with onsite nurses to take care of your little ones while at work!
  • Health is wealth! We've also got an on-site pharmacy to cater to your medical and nutritional needs on top of the many health and wellness programs we implement for the benefit of all employees
  • Mutual savings benefit for employees in order to help you save and prepare for your future. On top of a separate scheme allows eligible employees to save 2-10% of their monthly basic salary. Tenured employees have the opportunity to increase their savings through the matching company contribution. Thus, the longer an employee stays with Transcom, the bigger the opportunity for bigger savings
  • Buy books and school supplies at a discounted rate through our partnership with the leading bookstore in the Philippines
  • Plus a lot more perks when you join our Transcom family

Job Details

Job Category

Customer Service

Position Level

Professional

Employment Type

Full-Time

Work Schedule

Flexible

Job Perks

HMO coverage on day 1

On-site pharmacy

Free meals for employees with perfect attendance

Shuttle service to all employees

Child care facilities with on-site nurses to take care of your little ones while at work

Mutual savings benefits

Discounts for books and school supplies

Many more!

About Transcom Worldwide Philippines, Inc.

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers. We are 30,000 customer experience specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients' business operations. Transcom has been in the Philippines since 2007. We currently have facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.