Position available is a Customer Service role assisting with end to end event management using the TryBooking software platform. You will provide customer support to clients via email and social media. The role requires someone that is self driven, enjoys helping people, enjoys solving problems with a clear focus on quality and key performance objectives.
The bulk of the our customer support is being handled by the Australian team during Mon- Fri business hours. This a newly devised role, to compliment this and help our plans to provide a 24/7 focus over time, as we move into international markets.
You will be the first member of the Manila based support team, taking direction from and liaising with Australian HQ. You will be joining our existing Manila based Development team, located in Pasig City.
The support team in Manila is expected to grow, as TryBooking moves into service/support to other growth regions, such as UK, NZ and possibly back up for the US expansion. As such, for the right candidate, this role has growth opportunities and potential to be directly involved with building this team.
Lear more about them here: https://www.trybooking.com