jobapplication notif

Business Excellence Senior Manager

Professional Services Company

Multiple Locations

Hiring until May 05

Refer & Earn

Up to PHP 15,000

Job Description

  • Deploy quality plan at the Business level in conjunction with the Business Excellence group to provide overall quality leadership to the site.
  • Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention. 
  • Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence 
  • Manage the Quality and Lean Six Sigma strategy to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements. 
  • Implement systems and processes that deliver improvement toward 100% conformance to customer requirements. 
  • Engaging with Client process team and work on project that improve client processes and drive client value
  • Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes. 
  • Build relationships with other Division and Corporate resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results 
  • Provide a leadership role, must be capable of leading their organization on a continuous journey of sustained improvement. Support continuous improvement efforts to meet and exceed customer requirements in a fast paced environment. 
  • Ability to motivate, counsel, and constructively deal with people at all levels


Educational Attainment

College Graduate

Min. Work Experience

15 years

Qualification Summary

  • Post Graduate / MBA 
  • Must have 15+ years of overall experience in Business Excellence under BPO or Shared Services industry
  • At least 10 years of experience in leadership position
  • Six Sigma Master Black Belt Certified 
  • Experience in Business Transformation 
  • Broad financial knowledge for budgeting, profit plan obtainment, etc. 
  • Knowledge of lean concepts and process 
  • Strong communication and presentation skills
  • Strong ability to influence 
  • Ability to think and drive strategic initiatives across a large span of operations

Skills Required

Operational Excellence

Six Sigma

Business Transformation


Life Insurance

Job Details

Employment Type


Position Level


Work Schedule

Amenable to Any Shift

Job Category

Management & Operations



About Professional Services Company

A multinational professional services company that provides technology, business, and management consulting services specializing in strategy, operations, technology, digital, and consultation. They service clients from all over the world and have offices located globally, with the Philippine branch comprising of about 50,000 employees.