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Application Engineer

Cambridge University Press - Manila

Makati City, Metro Manila

Posted over a month ago


Educational Attainment

College Graduate

Min. Work Experience

3 years


  • Degree level education, or equivalent real life experience
  • Experience in Linux administration, including Red Hat and Debian
  • Working knowledge of virtualisation technology, using VMware or Hyper-V
  • Strong demonstrable knowledge of IIS and Apache Tomcat in a web hosting environment
  • Strong knowledge in Active Directory/LDAP, DNS, DHCP
  • Strong communication and interpersonal skills, with good customer focus
  • Demonstrates competent understanding of the 3 tier application structure
  • Working knowledge in JAVA and .NET applications support
  • Experience in collaborative Agile QA and Development
  • Experience in Security principles and practice


  • LPIC-2 Certification is desirable
  • ITIL v3 Foundation level
  • Oracle Database knowledge, data manipulation and reporting
  • Shell Scripting and Windows PowerShell
  • Puppet Automation
  • Microsoft Azure Cloud Platform and Amazon Web Services
  • Understanding of Networking, including firewall and load balancers such a Working knowledge of Service Management Processes


Skills Required

Active Directory/LDAP, DNS, DHCP (Expert)
Linux administration, including Red Hat and Debian (Advanced)
JAVA and .NET (Advanced)
Job Description

·         Day to day provision of second/third line support for technologies that the team owns within agreed SLAs. Out of business hours support may be expected.


·         Manage and prepare for the implementation of projects in the operational/support environments including: evaluation, feasibility, technical investigations, pilots and proof of concepts, training and knowledge transfer to and from other support teams.


·         Provide expert advice to help inform Line Management about the technical capabilities of IT products within the operational support environment. Assess the feasibility of proposed projects to ensure appropriateness of solutions and to maintain alignment with the wider technical framework.


·         Successful candidate may be required to participate in out of hours support via a formal on-call rotation.


·         Ability to produce quality technical documentation and explain technical concepts to customers in plain English. Proactively take ownership of updates to ensure timeliness, depth and breadth of content.


·         Build and maintain effective relationships and lines of communication with other IT Teams, third party suppliers and the Business Streams to facilitate effective delivery. The Application Engineer is a key contact for a number of business applications. The role is important to ensure that the key systems operate within service level agreements.

Job Details

Job Location

Makati City, Metro Manila

Employment Type


Job Category

Computer & IT

Work Schedule

Amenable to Any Shift

Position Level


Job Perks

Flexible working schedule

HMO up to 3 dependents

Discounted Gym Membership

Cambridge University Press - Manila
Company Size
501-1000 Employees
Information Technology
Company Perks

Cambridge University Press is part of the University of Cambridge. Our mission is to unlock people’s potential with the best learning and research solutions. Our vision is a world of learning and...

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