We are rapidly growing our receivables management team and looking for experienced Accounts Receivable Operations Analysts to thrive in a fast-paced and results-oriented collections department. You will provide customer service regarding collection issues while establishing relationships with internal and external customers.
Weekly and monthly reporting to direct supervisor
Daily delinquency notices
Payment and billing reconciliations
High volume phone calls and emails to assigned delinquent customers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent customer service to both internal and external customers
Internal and External collaborating to facilitate payments
Participate in team planning meetings
To succeed in this role you must have experience in:
Able to build ad-hoc reporting utilizing NetSuite and Excel
Team player able to assist where needed
Must have NetSuite experience
Good at using Microsoft Office Excel
Must be willing to work on a night shift schedule
Knowledge of Collections, Cash Applications, and Billing procedures
Strong attention to detail goal-oriented
Dedication to excellent customer service
Excellent written and verbal communication
Ability to prioritize and handle multiple responsibilities
Ability to thrive in a start-up; we want candidates with that entrepreneurial spark!
Meet defined department goals and activity metrics
Min. Work Experience
2 -5 years high volume B2B collections & deductions/dispute experience
RingCentral provides cloud business phone systems designed for today's mobile, distributed business world. The RingCentral technology platform eliminates the need for expensive and complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communications for modern, flexible business environments.
The RingCentral environment is fast paced, high octane, success driven, team-oriented and committed to growing the business in a virtually untapped market. Do you have the ability...
RingCentral provides cloud business phone systems designed for today's mobile, distributed business world. The RingCentral technology platform eliminates the need for expensive and complex on-premise legacy...
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