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Account Specialist

ZigZag Careers

Pasig City, Metro Manila

Posted over a month ago

Qualifications

Educational Attainment

College Graduate

Min. Work Experience

3 years

REQUIRED QUALIFICATIONS:
  • Previous Experience - At least 3 years of extensive Customer Success - Manager/Account Manager experience with an excellent recommendation from the previous employer
  • Language Skills - Excellent oral and written communication skills
  • International Attitude - must be able to communicate and adapt to various nationalities and business culture.
  • Able to interact with fortune 500 companies professionally.
  • Attention to Detail
  • Experience with Salesforce CRM is an advantage
  • Extensive experience in contract renewal and negotiations is an advantage
 
This position is part of the Sales team in Manila office. Work schedule is from 9AM to 5PM

Job Description

RESPONSIBILITIES:
  • Contributes to the health of Lionbridge’s active customer base
  • Engage in growing and nurturing repeat business for Lionbridge’s customer base
  • Be a key player for the Lionbridge Sales Team, managing a select list of Lionbridge Accounts
  • Provide business, technical and product knowledge to develop and execute effective success plans to drive customer repeat business
  • Proactively engage with dormant, quiet and churned accounts to engage conversation and opportunities.
  • Invoicing and administration of assigned customer base
  • Contract Negotiations and Renewal

Job Details

Job Category

Computer & IT

Position Level

Professional

Employment Type

Full-Time

Work Schedule

Day Shift

About ZigZag Careers

ZigZag started over 7 years ago as a back-office support in Manila for our Advertising Agency in Brisbane. We started with web developers, graphic designers, data miners and customer care support. ZigZag has created a fully serviced office for businesses who are ready to grow offshore. There isn’t just one fit for all businesses, so we offer A-Z of offshoring to best suit your business. We have 40+ Offshoring clients with over 320 staff supporting businesses in Australia, New Zealand, USA, UK, Singapore, China, Hawaii and Japan. We are focused on providing value to our clients by offering quality staff who are English proficient professionals with specialised skills.