Tata Consultancy Services
, Pampanga
BPO
About Tata Consultancy Services
What We Do
We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.
Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us.
We function as a full stakeholder to business, offering a consulting-led approach with an integrated portfolio of technology led solutions that encompass the entire Enterprise value chain. Our Customer-centric Engagement Model defines how we do engage with you, offering specialized services and solutions that meet the distinct needs of your business.
We build bespoke teams around your domain and technology requirements drawn from our talent pool of over 469,261 global professionals including 36.4% women from 147 nationalities. Our domain expertise has been built upon decades of experience working across industries and this knowledge underpins our suite of solutions.
Our organization structure is domain led and empowered to help provide Customers a single window to industry specific solutions. Agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our Customers. This is coupled with a unique Global Network Delivery Model™ (GNDM™), spanning 40 global locations, that is today recognized as the benchmark of excellence in technology deployment.
We have made significant investments in Digital platforms and products spanning Technology Products, Horizontal Platforms and Products, Vertical Platforms and Products.
Our Customers
As a strategic partner to our Customers across 10 industries, we help them deliver their business goals and drive technology led transformations.
Our clients across the world have achieved significant business results using our world-class solutions and have recognized us for their efforts: We have been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance. Conducted across 13 countries in Europe by Whitelane Research. This is the third consecutive year that we have topped the customer satisfaction ranking for the IT services industry, with TCS also being rated number one across all nine individual key performance indicators (KPIs).
Our Talent
We operate on a global scale, with diverse talent base of over 469,261 associates (including subsidiaries) representing 147 nationalities, across 46 countries as of 31-Dec-2020. We are one of the largest employers of women with 36.4% women employees.
We have been recognized as a Global Top Employer by the Top Employers Institute - one of eight organizations worldwide to have achieved this status. In its assessment of 1,072 companies worldwide in 2016, the Top Employers Institute rated TCS as an exceptional performer across nine core Human Resources (HR) areas: talent strategy, workforce planning, on-boarding, learning and development, performance management, leadership development, career and succession management, compensation and benefits and company culture.
Today, we are building a hyper-connected organization using internal social platforms to ensure extensive collaboration and engagement among our employees. This acts as a critical driver of competitive advantage among the 82% digital natives in our employee base. Our ability to provide holistic long term careers based on continuous learning driven by our anytime, anywhere, any device digital learning ecosystem helps us attract and develop the best talent. Our ability to create an ‘experience’ for our employees have helped us consistently have the highest retention rates in our industry globally. Learn more about careers and opportunities at TCS.
Our Heritage and Values
Established in 1968, Tata Consultancy Services has grown to its current position as the Fastest Growing Brand of the Decade in IT Services (Brand Finance) based on our outstanding track record, long-term partnerships, collaborative innovation and corporate responsibility.
We are proud of our heritage as part of the diversified Tata Group, which founded by Jamsetji Tata in 1868, is one of India’s most respected institutions today. The Tata Group is a global enterprise today, headquartered in India, comprising over 100 independent operating companies. The group operates in more than 100 countries across six continents, with a mission 'To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust'.
Tata Sons is the principal investment holding company and promoter of Tata companies. About 66 percent of the equity capital of Tata Sons is held by philanthropic trusts endowed by members of the Tata family.
Our mission reflects the Tata Group's longstanding commitment to providing excellence:
To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services. To make it a joy for all stakeholders to work with us.
Our Values:
- Leading change
- Integrity
- Respect for the individual
- Excellence
- Learning and sharing
First set out in 2003, these Values continue to be as relevant as when they were first articulated and are lived everyday by our employees across the world in multiple ways.
Our Employees are signatories of the Tata Code of Conduct is a set of principles that guide and govern the conduct of Tata companies and their employees in all matters relating to business. Introduced in 1998, the Code lays down the ethical standards that Tata employees have to observe in their professional lives, and it defines the value system at the heart of the Tata group and its many business entities.
The Code is a dynamic document that reinforces the Tata canon of honourable behaviour in business. The Code has been modified down the years to keep it in step with changing regulatory norms in the different parts of the world that Tata companies now do business. These modifications have reinforced the Code, and enable it to reflect the diverse business, cultural and other factors that have a bearing on the health of the Tata brand.
Awards & Recognition
Business Leadership
- TCS was voted Overall Most Outstanding Company in India by investors across the region in Asiamoney's 2019 Asia's Outstanding Companies poll. Additionally, TCS was recognized as the most awarded company of the decade in India, for topping Asiamoney’s investor polls the most number of times over the last 10 years
- TCS Interactive won the prestigious Red Dot: Best of the Best – Brands and Communications Design 2019 Award for its game, Marathon City: Sprint to Win, an inclusive, 3D simulation of the final stretch of the world-famous TCS New York City Marathon
- Rajesh Gopinathan honored with the CEO Force for Good Award by the Chief Executives for Corporate Purpose (CECP) at its annual Board of Boards event in New York, 2019
- TCS’ New York City Marathon App won Gold in the App of the Year category at the Best in Biz Awards 2019 International
- TCS won a Gold Stevie® and two Silver Stevies® for its innovative and highly popular Virgin Money London Marathon App, and related promotional campaigns in the community, at the 16th Annual International Business Awards, 2019
- TCS LATAM was named the Nearshore Trendsetter of the Year at the 2019 Nexus Illuminate Awards
- Recognized in DiversityInc’s Top 50 Companies for Diversity in America, 2019, for its Investments and Efforts in Diversity and Inclusion, Leadership Accountability, Talent Programs, and Workplace Practices
- Ranked #22 on the Forbes 2000 list of the World's Best Regarded Companies in 2019
- Named the Fastest Growing Brand of the Decade in IT Services globally by Brand Finance. TCS’ brand value crossed $12.8 Billion in 2018, up 447% over the decade.
- Ranked #1 in the DQ Top 20 – a ranking of Indian IT companies that dealt with disruptive technology forces in FY 2018
- Ranked #1 for Customer Satisfaction for the sixth consecutive year in Europe’s largest independent survey of IT service providers, carried out by Whitelane Research in 2018.
- TCS' #DigitalDirections campaign won two golds and one silver at the Communicate magazine’s 2018 Corporate Engagement Awards, for ‘Best Stakeholder Communications’, ‘Best Sponsorship Activity To Support or Develop A Corporate Reputation’ and ‘Best PR and external communications’
- TCS Analytics & Insights’ offering, DecisionFabric™ for Pharmacovigilance won the award for Usage of Technology for Operational Excellence at the CMO Asia Awards 2018
Intellectual Property
- The TCS’ BaNCS Network Solution powered by Quartz Blockchain was named the Best Blockchain Breakthrough of the Year at the 2019 FTF News Technology Innovation Awards
- Digitate won the Best Overall AI Company of the Year award from AI Breakthrough, competing with 2,500 companies and startups in the AI sector from all over the world
- Digitate and ignio™ won four silver Stevies® at the 2019 International Business Awards, in the categories: Software Company of the Year, Most Innovative Tech Company of the Year and Fastest Growing Software Company of the Year. ignio™, won in the Software Defined Infrastructure product category
- Won the World Intellectual Property Organization’s (WIPO’s) IP Enterprise Trophy, 2019
- TCS Optumera™ won the ‘Best Application of AI in the Enterprise Category’ award at The AIconics 2018 from amongst 300 candidates and the Best Machine Learning/Artificial Intelligence Implementation Award at Cypher 2018
- TCS’ R&I team won the 'Most Innovative Project of the Year' award along with the client at The European Software Testing Awards 2018
- As on September 30, 2019, the company has applied for 4,874 and been granted 1,121 patents
Partner
- TCS was recognized as Oracle’s HCM Cloud Partner of the Year for The Netherlands, 2019
- TCS Colombia won 2019 Microsoft Partner of the Year for DevOps and Alliance Global SI in Colombia
- Recognized for Excellence in Digital Transformation in the 2019 Pega Partner Awards, for developing and delivering digital process automation (DPA) solutions for clients within the financial services industry
- Recognized by Adobe as the Customer Success Partner of the Year at Adobe’s India Symposium 2019
Sustainability
- Named America’s Most Community-Minded Information Technology Company for the second consecutive year, in the 2019 Civic 50 by Points of Light, the world’s largest organization dedicated to volunteer service
- Won Company of the Year Award 2018 from the Canada-India Business Council for achievements in business growth and impressive corporate social responsibility initiatives
- Won Gold in the EcoVadis CSR Assessment 2018 for the fifth year in a row
- Recognized among Sustainability Leaders in the Dow Jones Sustainability World Index
Company Details
Office Address
Entec 2 Bldg., Angeles, Pampanga, Philippines
Company Size
10,001+ Employees